During the build up to Christmas, have you thought about opening your treatment centre to engage with new customers?
Use the 12 days of 'build up' to Christmas to open your spa or centre up, to invite customers to experience something new each day. Here’s 12 tips to get more patients to book in with you on each of the days:
1. Stock up on festive treats, mince pies, chocolates and nibbles
2. Pop the champagne bottles open!
3. Create a sensual christmas-themed photo booth corner with a dramatic display for them to have personalised photos taken. Fancy dress props are always a winner.
4. Greet each guest personally and make time to get to know what improvements they are looking to create for themselves.
5. Offer special rates straight away if they book themselves in for an appointment. 10% off deals on filler treatments or a free gift with every treatment are all time favourites.
6. Don’t let them leave without a goody bag full of samples. The feel good factor of receiving something for free will make your guests want to return sooner than you think. Don’t forget to include a gift voucher for use at your spa!
7. Market your special guest event on social media to get word out there of what you’re doing to entice even more customers to sign up for bookings. No one wants to be left out!
8. Showcase a free demonstration on the day by one of your experienced qualified staff.
9. Keep talks and presentation to a minimum, but do promote to your guests through short snappy talks on what key treatments are trending right now.
10. Christmas music and a special surprise visit from Santa on one of the 12 days!
11. Offer free taster experiences and massages to make them feel truly pampered.
12. Don’t forget to stock up with Filler World products to ensure all your patients receive their treatments using trusted dermal fillers and products.
